![]() ![]() I'm running: Thunderbird v68.10.0 and FireFox 78.0.2, on GNU/Linux Debian Buster 10.4. (BTW, by default they don't show the All Mail folder, but you can turn it on with Gear | Settings | See all Settings | Labels | All Mail | Show.) After you try each step, check to see if the problem is fixed. HubSpot needs to be able to access your email at all times. If some of your emails are missing after you imported them, follow the steps below. Click the 'gear' icon on the right of Gmail screen and choose 'Configure Inbox'. ![]() click the gear, then click 'See all settings', shows that I don't have any filters, nor any forwarding. A connected inbox is required to send emails through the CRM and make use of certain Sales. In fact, the test message is showing up in both their Inbox and All Mail folders. This is often the result of the recipient server accepting mail for delivery, but then sorting the mail into another folder (or tabs if using Gmail). So once we removed a rule of type: Matches: from: (alsur. If I login to Google's gmail web page, the very same test message is in their Inbox. In Gmail filters an action of 'never classify as spam' apparently also applies to sent messages and automatically assumes unless you specify another it will put it in the inbox. Note: I have seen some Thunderbird security updates recently, so I'm not pointing any fingers, just trying to find a solution to this. Look through the email addresses that you have blocked or created filters for. Suddenly it broke without me changing anything. On your PC: Open your Gmail account and click on the gear icon at the top-right corner of your screen to go to your Settings. ![]() I've been successfully using Thunderbird to access gmail with IMAP for many years. To be clear, the email is being delivered, just not to the inbox. Why does all incoming email into Thunderbird, via IMAP from my gmail account, now, suddenly no longer show up in that account's Inbox for my gmail account, but rather, only gets put into the All Mail folder there? Also it appears it might be related to this Q.) (It is similar to, but more specific than, this older, and more general question, about gmail access, but with an unspecified email tool and protocol. Note: This Q is specific to gmail, Thunderbird and IMAP.
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